Service

When you need us, we'll be there.

Our team of 170 technicians log over 3000 hours of training each year. These training programs are designed for today's technology and system theories over a broad range of John Deere equipment. As a result, our technicians are certified and most have masters certification. They are certified in computer diagnostic, electrical, hydraulic, power trains and Ag Management Solutions mapping and guidance systems to help maximize your uptime during peak season.

We Work When You Work on call 24/7-we are even available holidays-when you are in the field. We are committed to doing whatever it takes to keep you in the field. You can rest assured that when you need us, we'll be there. Most of all, we come to you!

We offer several inspection and maintenance packages to keep your equipment running efficient. From keeping your lawn mower in top shape to servicing your combine before harvest--we offer a package to fit your needs. Give one of our Service Managers a call, YOU'LL be glad you did!

What are some safety tips to know when working on a tractor ?

  • Read, understand, and follow the instructions in the manufactures's maintenance manual. Replacement of oil, filters and fluids.
  • Disengage power, lower hydraulics and stop engine before doing any maintenance.
  • Remove ignition key.
  • Disconnect batteries before doing any electrical work.
  • Support equipment on blocks or stands. Do not rely on hydraulic hoists or cylinders. They are designed for lifting only and can fail without warning.
  • Provide ventilation when running engine indoors. Engine exhaust fumes contain carbon monoxide--a colorless , odorless and deadly gas.
  • Replace damaged or missing safely guards or shields.
  • Keep hands, feet and clothing away from moving parts.
  • Adjust right and left brakes so they are equal on rear wheels.
  • Check steering and control mechanisms, warning devices, lights and all cab functions.
  • Keep work area clean and well lit.
  • Clean up spilled oil, grease or hydraulic fluid immediately.
  • Remove all tools and parts before starting engine.
  • Do not start engine, engage power or raise or lower an implement without warning other people in the area.
  • Follow manufacturers' guidelines for maintenance and repairs. Keep a log of all service and maintenance.
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RECENT POSTS

Exceptional service after the sale

Our Conway location manager, Kevin Morrison, talks about service after the sale.

Deciding on the Right Equipment

Our location manager in Bryant, Wally Cox, talks about finding the right equipment.

Hay Season Survival Tips

The summer heat means that hay season in Arkansas is in full swing. It can be a busy time making sure the entire process runs smoothly. We know time is valuable, and time is money. It’s important that you know all the tricks of the trade. How can you make sure that you get the most out of your hay crop this year? Here are a few tips from Greenway –

 

Equipment Maintenance Is a Must

Preventive maintenance can seem time consuming and like a waste sometimes. However, it’s much better to check out everything before you break down in the middle of a field with only half the job done! It’s best if you clean all equipment and have everything looked over in the winter, but it’s not too late if you didn’t. Here are some things you can look for and do for your machines –
  1. Read your manual and make sure that you’re doing the required service when it’s time.   
  2. Change the oil on the gearboxes in mowers and balers.   
  3. Watch the bearings on balers. They can overheat and cause fires!   
  4. Examine disk blades and replace the knives if necessary. Look at the rake and replace any teeth that are broken or not aligned.   
  5. Check conditioning rollers and adjust the spacing and roll timing.   
  6. Inspect the belts and repair them if needed.   
  7. Your rakes and tedders will likely need readjusting each year.      

Adjust and Readjust

Make sure that your baler is adjusted to where it needs to be. It can be a simple process, but take the time to recheck it. Baler pickup tines should be set about one inch above the ground. The hay pickup flotation should be that the pickup follows the ground at or just above the tine height setting. Make sure that you monitor the bale density. Even with a gauge, get out and check it manually to confirm that the density is where you need it to be. A good rule to follow is that if you kick the bale, it should hurt your foot!

Check the Moisture
It doesn’t help the equipment, you or your hay if you bale when the hay moisture is too low or too high. Optimal moisture levels can also depend on what type of baler you use. If the moisture level is too high, the hay bales can lose large amounts of dry matter caused by excessive heating and molding. To keep loss to a minimum, you should bale at a moisture level low enough to prevent excessive heating and prevent moisture from getting into the bales of hay. Don’t bale hay to be stored in the field until the moisture level is between 18-22 percent.

With hay season off and running, it’s important to stay in the field and running rather than in the shop. At Greenway, we know how important it is to make the most of your time and get the most out of your hay crop. When it comes to hay season, Greenway can equip you with the machines you need from rakes to balers as well as help you with any service needs. With 27 locations across Arkansas and Missouri, we are here to assist you whether you’re purchasing new or used equipment or need one of our service technicians. Give us a call today!
Keep your equipment running with these simple tips!

At Greenway, our goal is to have satisfied customers from Poplar Bluff to Pine Bluff, Marion to Conway. We want to make sure the equipment you purchase from us meets your needs and will continue to meet expectations for years to come. We know how important it is for you to run whether it’s time to harvest, plant or mow grass.

Not only can you depend on Greenway to sell you quality machinery, but also help take care of your equipment. Time is valuable, and you don’t want to get behind because of a breakdown! We can be your trusted source when it comes servicing your machines, whether that’s a tractor, combine or lawn mower.

Here are some general tips when it comes to maintenance –

  • Check your tires. Do a quick examination of all your tires before you use them for the day. No one wants to have something go wrong with a tire in the middle of a field! Look to see if they are under- or over-inflated or that treads are not too worn down. Also, it never hurts to keep spare tires in case something does happen.
  • Keep your equipment in a safe place. Putting away equipment at the end of a long day doesn’t sound appealing, but better safe than sorry. Even if you’ll use the tools or equipment again first thing the next morning, it’s always better to store them in a safe place. You never know what might happen to things at night like rain, wild animals, dew, wind or even thieves.
  • Write it down. It helps to keep a record each time a piece of equipment is serviced. If something does go wrong with your tractor or lawn mower, then you might be able to figure out more quickly what the problem might be with a service log.
  • Make sure it has plenty of fluids. Check the engine oil, transmission fluid, coolant in the radiator and hydraulic oil daily when in use. Since tractor usage is measured in hours, not miles, the amount of fluid use may be deceptive. Leaking components can cause a machine to break down, so keep a close eye on them! During the winter be sure to use a fuel additive and add anti-freeze to protect your engine.
  • Watch your gauges. Keep an eye on the gauges to ensure they are all within normal ranges. Not sure what some of these should look like? Ask us and we’ll be happy to help!
  • Say no to rust. You might be surprised by how many problems rust can cause your farm equipment. Make sure machinery is cleaned regularly. Pressure washing works! Again, storing the equipment in a clean and dry place helps.


Is it time for you to see a professional to service your tractor or combine? Remember Greenway! We have a team of more than 170 technicians who log more than 3,000 hours of training each year. We work when you work, which means we are on call 24/7. We offer several inspection and maintenance packages to keep your equipment running efficiently. Greenway also has several YouTube videos of service tips from fuel filter maintenance to STIHL trimmer line replacement. We know how important time is during the busy season, so we are dedicated to keep you running no matter what you are doing!

With 27 locations, we are here to help you whether you’re purchasing new or used equipment or need one of our service technicians. Give us a call today at 1-800-530-0442.

WHY CHOOSE US?

  • 27 Locations
  • Greenway Guaranteed Program Benefits
  • 100% Customer Satisfaction
  • Largest Selection of Used Equipment
  • 160+  Trained Technicians
  • Backed by dedicated support staff

TESTIMONIALS

  • Greenway maintains my equipment and I have been extremely pleased with the service. I have always found the staff helpful and they go the extra mile for their customers. David M. - Conway, AR
  • Greenway has great customer service. I have been doing business with Greenway for over 10 years. Highly Recommend!

    Dillan R. - Stuttgart, AR
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